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Showing posts from June, 2025

MB-280: Dynamics 365 Customer Experience Analyst – Elevate Your CRM Skills

  In today’s digital-first marketplace, businesses need professionals who can harness the full power of Customer Relationship Management (CRM) platforms to deliver superior customer experiences. The   MB-280 Dynamics 365 Customer Experience Analyst   certification is designed to empower individuals with the skills necessary to configure and manage Dynamics 365 Customer Engagement applications effectively. This course is ideal for analysts, consultants, and CRM administrators looking to deepen their knowledge of Dynamics 365 and optimize customer-centric business processes. What Is the MB-280 Certification? The MB-280 certification focuses on the configuration and management of core apps and services in Dynamics 365 Customer Engagement. These applications include modules such as Sales, Customer Service, Marketing, and Field Service, all of which are crucial to understanding and improving the customer journey. By earning this certification, professionals demonstrate their a...

MS-4002: Prepare Security and Compliance to Support Microsoft 365 Copilot

  As Microsoft 365 Copilot becomes a transformative AI tool for business productivity, organizations must ensure that their security and compliance frameworks are ready to support its integration. The   MS-4002: Prepare Security and Compliance to Support Microsoft 365 Copilot   course offers essential guidance for IT professionals and compliance officers who want to unlock Copilot's potential while protecting sensitive enterprise data. Now available at   Nanfor.com, this course is a vital resource for modern digital workplaces. Why Security and Compliance Matter for Copilot Microsoft 365 Copilot leverages powerful AI capabilities by working with content across Microsoft apps like Word, Excel, Outlook, and Teams. To ensure this AI-driven assistant delivers value without risking security or data exposure, organizations must proactively manage data governance, access controls, and regulatory requirements. Without the proper safeguards, Copilot could unintentionally acce...

Fundamentos de la Ciberseguridad: Implementación de la Directiva NIS-2

  En la era digital actual, la ciberseguridad es una prioridad estratégica para empresas, organizaciones públicas y gobiernos. La Directiva NIS-2 (Network and Information Security Directive) representa un paso decisivo de la Unión Europea para fortalecer la resiliencia digital y la protección frente a amenazas cibernéticas. El curso  “ Fundamentos de la Ciberseguridad: Implementación de la Directiva NIS-2 ”  disponible en Nanfor proporciona una guía completa para comprender y aplicar esta normativa clave. ¿Qué es la Directiva NIS-2? La NIS-2 es la evolución de la primera directiva NIS, adoptada en 2016. Su objetivo principal es mejorar el nivel general de ciberseguridad en la UE. A diferencia de su predecesora, NIS-2 amplía significativamente el alcance, incluyendo a más sectores críticos como energía, salud, servicios financieros, transporte, y proveedores digitales. Las organizaciones sujetas a esta directiva deben implementar medidas técnicas y organizativas ...

MB-7005: Create and Manage Journeys with Dynamics 365 Customer – Your Path to Personalized Engagement

  In today’s competitive market, businesses must go beyond traditional customer relationship management. Creating personalized and consistent experiences across the entire customer journey is essential. That’s where Microsoft’s   MB-7005: Create and Manage Journeys with Dynamics 365 Customer   course comes into play. Offered by Nanfor, this specialized training equips professionals with the skills to plan, execute, and manage effective customer journeys using Microsoft’s powerful Dynamics 365 platform. What Is the MB-7005 Course? MB-7005 is a targeted course that focuses on helping professionals create and manage customer journeys using  Dynamics 365 Customer Insights - Journeys  (formerly Dynamics 365 Marketing). This powerful tool enables organizations to automate and personalize marketing communications, drive engagement, and build long-lasting relationships with customers. Key Learning Objectives By enrolling in the MB-7005 course, learners will: Understand ...